Delivery details

We always try to despatch your order within 7 working days of receiving it. You can check the status of your order by logging onto the "My Account" area of the website. If you’ve not had your order within 14 days for items delivered to the UK or 28 days for worldwide deliveries please let us know by emailing ltmsales@internova.co.uk.

Please note that if you order more than one product they may be despatched separately and arrive with you at different times.

Furniture items are despatched separately. We aim to despatch all standard furniture items within 21 working days of receiving your order. Furniture items covered with moquette fabric are made to order and we aim to deliver these within 6 weeks of receiving your order. Moquette cushions are also made to order, please allow 14 days for delivery to the UK or 28 days for Europe and Worldwide deliveries. Please note, all other furniture items are delivered to the UK Mainland only. In the event that an order contains both standard and moquette-covered furniture items, we will despatch all items together as one delivery.

Our standard delivery charges are as follows:

• UK: £2 per order plus £1 for each item.
• Europe: £3 per order plus £1 for each item.
• Worldwide including North America: £4 per order plus £1 for each item.

Prints are delivered separately and charged as follows:

• UK: £2 per order plus 10p for each additional print.
• Europe: £3 per order plus 10p for each additional print.
• Worldwide including North America: £4 per order plus 10p for each additional print.

Charges for travel card wallets are as follows:

• UK: 0.50p per order plus 0.50p for each additional travel card.
• Europe: £1 per order plus 75p for each additional travel card.
• Worldwide including North America: £1.50 per item plus £1 for each additional travel card.

Furniture is delivered separately and charged as follows:

• £35 per item. Items are delivered to UK Mainland only.

Moquette cushions are delivered separately and charged as follows:

• UK: £7.50 per order plus £5.00 for each additional cushion.
• Europe: £12.50 per cushion.
• Worldwide including North America: £20.00 per cushion.