Luggage racks FAQs

We aim to fulfil UK orders within 14 working days of the pre-order date and international orders within 28 working days.

Please note delivery dates will vary according to stock availability.

You can check the status of your order by logging onto the "My Account" area of the website.

Please email decommissionedoriginals@ltmuseum.co.uk or call the customer service team on 0800 952 0089.

Luggage racks can be shipped to the UK, Europe, USA, Canada and the Far east, excluding the following countries:

Armenia, Azerbaijan, Belarus, Bulgaria, Croatia, Georgia, Romania, Ukraine, Morocco, Turkey, Macedonia, Bosnia Herzegovina, Albania, Serbia, Indonesia, Uganda and Nigeria.

Shipping costs are as follows. Overseas delivery costs includes £12.50 insurance cover.

Large luggage racks:
EU: £87.50
UK: £7.50
USA / Canada: £62.50
Rest of world:  £112.50

Small luggage racks:
EU: £62.50
UK: £7.50
USA / Canada: £42.50
Rest of world:  £62.50

Online orders will be delivered to your home address. Alternatively you can purchase a luggage rack at our Covent Garden shop. The address is below.

London Transport Museum
Covent Garden Piazza
London
WC2E 7BB

Museum shop opening times:
Sunday - Tuesday 10:00-18:30
Wednesday, Thursday and Saturday 10:00-19:30
Friday 11:00-19:00

The luggage racks are available to view at the London Transport Museum shop in Covent Garden.

Returns will be accepted within 10 working days of receipt of the item. Returns postage charge will apply, with the exception of goods damaged during delivery. If you are dissatisfied with your purchase please email decommissionedoriginals@ltmuseum.co.uk with further details and we will be in touch.

Please note we do not offer exchanges, only returns.

The return address for online orders is below. Luggage racks purchased in the Covent Garden shop need to be returned in-store.

LTM Shop Customer Services
c/o Internova UK Ltd
Provident Works
Newdigate Street
Nottingham
NG7 4FD

Yes we do sell luggage racks in bulk. To find out more information please email us at decommissionedoriginals@ltmuseum.co.uk with full details of your request.

The luggage racks come in three sizes - Small, Medium and Large.

Please note medium luggage racks will be available to purchase soon.

Small: Length 440mm x Depth 325mm x Maximum height 210mm
Medium: Length 670mm x Depth 325mm x Maximum height 160mm (no umbrella hook)
Large: Length 1000mm x Depth 325mm x Maximum height 210mm

It is strongly recommended that professional guidance to fix the racks is sought from a reputable hardware store or qualified person, and please bear in mind that cavity walls (common inside modern houses) will need substantially more cavity wall fixing support than loadbearing and masonry walls.

Most racks will have a slight curvature on their support plates. This is normal, and allowance must be made for correct fixing to compensate for this.

The racks were designed as an integral part of the train carriage construction and domestic use will need substantial fixing support. Fixing should be carried out by a competent person.

• Check that the heads on the fixings are the correct size
• Check that the drill bit used for fitting is the correct size
• Double check all measurements before drilling holes
• Avoid fixing to surfaces near strong heat sources (for example open fires or cookers). Even though the racks are aluminium, what is stored on them may not be fireproof
• Please regularly check screws and fixings to ensure that the rack remains securely fixed

Where possible, we have provided the original fixing screws and curved aluminium backing plates (used to attach the racks to the carriage interior bodywork). However, these fixings are provided as an authentic part of the complete unit, and are NOT suitable or recommended for fixing to masonry walls or surfaces.

The luggage rack is an original item, approximately 50 years old and will bear the patina of service to millions of Londoners. Scratches, abrasions, slight buckles and dents are all part of the authenticity of a decommissioned original.

The luggage racks are approximately 50 years old.

As a guide, and if properly fixed, the recommended safe working load for racks is: 5kg for small racks, 10kg for medium racks and 15kg for large racks.

The luggage racks are first sprayed with water, then cleaned using mild detergents in a ultrasonic cleaning machine. A combination of heat and thousands of tiny bubbles produced using vibrations soften and loosen the dirt that has built up on the luggage racks during their years in service. The luggage racks are then rinsed with water and cleaned with household detergents to neutralise their surfaces for household use.

The small luggage racks weigh 2.004kg, the medium luggage racks weigh 2.269kg and the large luggage racks weigh 3.267kg.