Contact Us

CONTACT US



For all queries about an existing online order, if you wish to place an order, or if you require website assistance, please email us at shopping@ltmuseum.co.uk  or alternatively you can check our FAQ page. Please note – our customer service team is available Mon-Fri (excluding public holidays) from 10am - 5pm. Our current response time is 3-5 working days (excluding bank holidays).


Museum shop opening times (Covent Garden)


Check our opening times 


Contact details

London Transport Museum
Covent Garden Piazza
London
WC2E 7BB

London Transport Museum (LTM) and its service providers will use your personal information for the purpose of administering your purchase. This may include taking payment, sending you your order and liaising with you on necessary customer service. We may also contact you for feedback to understand what we can improve on in future. Your personal information will be properly safeguarded and processed in accordance with the requirements of privacy and data protection legislation. Please see our Privacy Policy for more information.

Contact Us

Sign up for our regular e-newsletter to find out more about our special promotions, product launches and events.

London Transport Museum would like to keep you posted with Museum news, events, shopping and appeals, as well as contacting you occasionally to participate in audience research to help inform our activities. Your details will only be used by the Museum and suppliers working on our behalf and you can unsubscribe at any time. Your personal information will be properly safeguarded and processed in accordance with the requirements of privacy and data protection legislation. Please see our Privacy Policy for more information.