Every Journey Matters

Published to mark the first 25 years of Transport for London, this fascinating book is the first comprehensive history of the organisation since its creation in 2000. It gives readers a ringside seat at the TfL table during moments of crisis, pressure, innovation and strategy – amidst the daily challenge of keeping a historic city on the move.

This story of the transformation of transport and life in the capital is told through the testimony and insights of those who have led TfL. It explores personal motivations, reflections and regrets, triumphs and tribulations, across 25 years of turbulent change – from an analogue past to a digital present – as London strives to remain the dynamo of the UK economy and one of the richest and most varied places to live and work in the 21st century.

Sam Mullins has interviewed leaders and decision makers while their memories are fresh, encouraging them to reflect on their time and experiences within TfL, exploring how and why decisions were taken, risks were assessed, and innovations were made at particular moments in time. 

For anyone who has travelled in London, this book offers a new perspective on the decisions, dilemmas and people behind their journeys. It is a revealing portrait of how a great city moves – and what it takes to keep it moving.

About the author:

Sam Mullins is a historian and Emeritus Director of London Transport Museum, leading the Museum’s rise from 1994 to 2023. 

Sam lives in Dalston, London, and is vice chair of SS Great Britain in Bristol and advisor to the London Bus Museum.